Privacy Policy
1. Data Protection at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to our Privacy Policy, which is set out below.
Analytics tools and third-party tools
When you visit our website, your browsing behaviour may be analysed for statistical purposes. This is primarily done using cookies and so-called analytics tools. The analysis of your browsing behaviour is generally carried out anonymously, your browsing behaviour cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. You can find detailed information on this in the privacy policy below.
1.1
Satelco AG cannot accept any liability or provide any guarantee for the long-term functionality of consumer electronics (CE). The reason for this is that Satelco AG has no influence whatsoever over changes to the interfaces or updates made by the respective manufacturers.
1.2
Satelco AG has no control over what happens to data collected and used for online services such as Amazon Echo or Withings Nokia. Similarly, Satelco AG cannot accept any liability or responsibility for any server or internet outages affecting the respective online services.
2. General information and mandatory notices
Data protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.
When you use this website, various types of personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
Please note that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. It is not possible to guarantee complete protection of data against access by third parties.
Information on the data controller
The data controller responsible for data processing on this website is:
Satelco AG
Seestrasse 241
CH-8804 Au/Wädenswil
Telephone: +41 (0)44 787 06 07
Email: satelco(at)satelco(.)ch
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address bar of your browser changes from “http://” to “https://” and by the padlock icon in your browser bar.
When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.
3. Data collection on our website
Cookies
Some parts of this website use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called ‘session cookies’. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser the next time you visit.
You can configure your browser so that you are notified when cookies are set and can choose to allow cookies only on a case-by-case basis, block the acceptance of cookies in specific cases or generally, and enable the automatic deletion of cookies when you close your browser. If you disable cookies, the functionality of this website may be restricted.
Cookies that are necessary for the execution of the electronic communication process or for the provision of specific functions requested by you (e.g. the shopping basket function) are stored on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically fault-free and optimised provision of its services. Where other cookies (e.g. cookies used to analyse your browsing behaviour) are stored, these are dealt with separately in this privacy policy.
Contact form
If you send us enquiries via the contact form, the details you provide in the enquiry form – including the contact details you enter there – will be stored by us for the purpose of processing your enquiry and in the event of any follow-up questions. We will not pass on this data without your consent.
The processing of the data entered in the contact form is therefore carried out exclusively on the basis of your consent (Article 6(1)(a) of the GDPR). You may withdraw this consent at any time. To do so, simply send us an informal email. The lawfulness of the data processing operations carried out up to the point of withdrawal remains unaffected by the withdrawal.
The data you enter in the contact form will be retained by us until you request its deletion, withdraw your consent to its storage, or the purpose for which the data is stored no longer applies (e.g. once your enquiry has been dealt with). Mandatory legal provisions – in particular retention periods – remain unaffected.
4. Social media
Facebook plugins (Like & Share buttons)
Our website incorporates plugins from the social network Facebook, provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You can recognise the Facebook plugins by the Facebook logo or the ‘Like’ button on our website. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/.
When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook thereby receives the information that you have visited our page using your IP address. If you click the Facebook “Like” button whilst logged into your Facebook account, you can link the content of our pages to your Facebook profile. This enables Facebook to associate your visit to our pages with your user account. Please note that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it is used by Facebook. Further information on this can be found in Facebook’s privacy policy at: de-de.facebook.com/policy.php.
If you do not wish Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.
5. Analytics Tools and Advertising
Matomo (formerly Piwik)
This website uses the open-source web analytics service Matomo. Matomo uses so-called ‘cookies’. These are text files that are stored on your computer and enable an analysis of your use of the website. To this end, the information generated by the cookie regarding your use of this website is stored on our server. The IP address is anonymised before storage.
Matomo cookies remain on your device until you delete them.
The storage of Matomo cookies is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in the anonymised analysis of user behaviour in order to optimise both its website and its advertising.
The information generated by the cookie regarding your use of this website is not passed on to third parties. You can prevent the storage of cookies by adjusting your browser settings accordingly; however, we would like to point out that, in this case, you may not be able to make full use of all the functions of this website.
If you do not consent to the storage and use of your data, you can disable this here. In this case, an opt-out cookie will be stored in your browser, which prevents Matomo from storing usage data. If you delete your cookies, this will also result in the Matomo opt-out cookie being deleted. You will need to reactivate the opt-out when you visit our site again.
This website uses Hotjar, a web analytics tool provided by Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta. It is used to anonymously record the interactions of randomly selected individual visitors with the website. This generates a log of, for example, mouse movements and clicks, with the aim of identifying opportunities for improvement on the website in question. In addition, information on the operating system, browser, incoming and outgoing links, geographical origin, as well as the resolution and type of device is analysed for statistical purposes. This information is not personally identifiable and is not passed on to third parties by Hotjar. If you do not wish to be recorded, you can disable this on all websites that use Hotjar by setting the DoNotTrack header in your browser. Information on the aforementioned opt-out option can be found on the following page: www.hotjar.com/opt-out